Erica Hayes (LPCC)

I am a licensed professional counselor in Kentucky with 4 years of professional work experience. I graduated from University of the Cumberlands. I have experience in helping clients with relationship issues, trauma and abuse, intimacy related issues, & depression. I believe in treating everyone with respect, sensitivity, and compassion. I will tailor our dialog and treatment plan to meet your unique and specific needs. I primarily utilize CBT, DBT, ACT, Motivational Interviewing, and person centered approaches in therapy, although I occasionally pull from other modalities when it is best suited for my client. While this may be confusing to you, what it means is I have a lot of different approaches that I use depending on what we are working on together. My availability on BetterHelp is very limited. Currently, my availability is typically Monday, Wednesday, and Sunday afternoons/evenings, but this does change at times. Due to limited availability, I ask that you give 24 hours notice if you need to cancel an appointment. This allows time for other clients to take that time if needed. All no shows/late cancellations (less than 24 hours notice) will be reported to BetterHelp. No showing 2 appointments within a 6 month period will result in being referred for in person counseling or to another BetterHelp therapist. Late canceling and/or no showing 2 appointments within a 60 day period may result in being referred out, as well. While I understand that things come up, I do ask for 24 hours notice for cancellations. If you stop treatment/have a lapse in payment that causes you to become “inactive,” I may not have availability to see you if you return. I keep a small number of active clients and due to limited time I cannot hold places on my caseload for inactive clients. Taking the first step to sign up for therapy can take courage and I am proud of you for getting started! I am excited to walk beside you and be your partner in this journey.